Terms & Conditions
This website is operated by Nua Health LTD. Throughout the site, the terms “we”, “us” and “our” refer to Nua Health LTD. We offer this website, including all information, tools and services available from this site, collectively referred to as the ‘Service’ or ‘Services’, to you on the understanding that you have accepted of all the terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you are engaging our Services and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced here and/or available via an embedded hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of site content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to the Terms of Service detailed below.
Any new features or tools we may add to the current store also form part of these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We may update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. By using this site you are accepting responsibility for periodically checking this page for changes. Your continued use of, or access to, the website following the posting of any changes signifies your acceptance of any changes.
Our store is hosted on Shopify Inc. who provide us with the online e-commerce platform that allows us to sell our Products and Services to you.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you are representing that you are at least the age of majority in your country, state or province of residence, or alternatively that you are the age of majority in your country, state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
You are not permitted to use our Products for any illegal or unauthorized purpose nor may you, in the use of our Services, violate any laws (including but not limited to copyright laws) in your jurisdiction or in the jurisdiction of the courts of England and Wales where Nua Health LTD is registered.
You must not use the site to upload or transmit any computer malware, worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services and may lead to legal action being taken against you for breach or a report of the breach being registered with the presiding law enforcement agencies.
We reserve the right to refuse service to anyone for any reason at any time but will always endeavour to share and explain the reasons for refusal of service.
You understand that your data (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over all networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the content or Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without prior express written permission from an officer of Nua Health LTD.
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
Whilst we endeavour to ensure the accuracy of information on the site we cannot be held liable if information made available on this site is not accurate, complete or current and by making use of the site you accept this and that any reliance you may place on the material on this site is entirely at your own risk. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
This site may contain certain historical information which by its nature, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time but we have no obligation to update any information on our site. You accept responsibility for monitoring changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our Products are subject to change at any time. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
PRODUCTS OR SERVICES
Certain Products or Services may be available exclusively online through the website. Availability of the Products or Services represented on this site is dictated by supply chain issues outside of our control and consequently we accept no responsibility for orders placed which cannot be fulfilled due to such issues. Our Products and Services are subject to return or exchange only in accordance with our Returns Policy.
We have made every effort to display as accurately as possible the colours and images of our Products which appear on our store, however, we cannot guarantee that your computer's display of any colour is an accurate representation of the actual product colour.
We reserve the right, but are not obligated, to limit the sales of our Products or Services to any person, geographic region or jurisdiction but will always endeavour to share and explain the reasons for doing so. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or Services that we offer. All descriptions of Products or product pricing are subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any Product or Service made on this site is void where prohibited by law in the presiding jurisdiction.
Whilst product quality a fitness for purpose is a priority for us we do not warrant that the quality of any Products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected within a given timeframe.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel Products or Services purchased per person, per household or per order. These restrictions may include orders placed by, or under, the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to, or cancel, an order we may attempt to notify you by via the e-mail and/or billing address/phone number you provided at the time you placed your order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases you make at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as and when necessary in order to do so.
For more detail, please review our Returns Policy.
PURCHASES MADE BY CUSTOMS OUTSIDE THE UK
We are able to ship products worldwide. However, different jurisdictions may have varying trade agreements that govern imports from the UK. Customers purchasing from a country served as Delivery Duty Paid (DDP) will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as Delivery Duty Unpaid (DDU) may be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from the courier or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.
If you are a customer whose credit/debit card is not denominated in Sterling or Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Delivery times appearing on the site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order. Nua Health LTD is not responsible for any delays caused by destination customs clearance processes.
If we become aware that delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take all reasonable steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event.
We may provide you with access to third-party tools which we neither monitor nor over which we have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We are not liable for whatsoever may arise from, or relate to, your use of any optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with, and approve of the terms on which, tools are provided by any relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including, the release of new tools and resources). Any such new features and/or Services shall also be subject to these Terms of Service in their entirety and without exclusion.
Some of the information on this website has been provided by external sources. Nua Health LTD is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Users wishing to rely upon this information should consult directly with the source of the information. Content provided by external sources is not subject to requirements regarding official languages, privacy of information, and accessibility.
The opinions expressed in this web page are those of the authors themselves. They do not purport to reflect the opinions or views of Nua Health LTD or its employees. The designations employed in this web page and the presentation of material thereto do not imply the expression of any opinion whatsoever on the part of Nua Health LTD.
Certain content, Products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. By using our Services you acknowledge and accept that we are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party Products should be directed to the relevant third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine at our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
By sending us any comments you warrant that they do not, and will not, violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further warrant that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website or that of any third party service. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely and explicitly responsible for any comments you make and for their accuracy. We take no responsibility and assume no liability whatsoever for any comments sent or posted by you or any third-party.
YOUR PERSONAL INFORMATION
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to Product descriptions, pricing, promotions, offers, Product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions covered by these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any domestic, international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will, or may, be used in any way that will affect the functionality, integrity, efficacy, reliability or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that any results you may obtain from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all Products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Nua Health LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any Products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Nua Health LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site and Services.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements under which we provide services to you shall be governed by and construed in accordance with the laws of England and Wales.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website or the Service following the posting of any changes to these Terms of Service constitute your acceptance of any such changes.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org